Office of Facilities Management Weekly Updates

Closure sign open 7am to 1pm

Student Shuttle
The timing of the GU-Q student shuttle changed to 1:00pm - 7:00pm from Sunday, April 5. Please call 5511-4634 to request a ride.If you need a ride outside these times, please contact QF Transport Office, who will be able to accommodate on demand requests at 4454-1105. If you have questions or concerns please email Amanda at

Please be advised that as the impact of the COVID-19 situation is progressing, countries have started imposing restrictions that impact mailing services. These restrictions can cause delays to mail and shipments. As we become aware of any delays specific to individual shipments, we will communicate them to you. In the meantime, try to plan in advance where possible and ensure there is plenty of time for shipments to arrive. If you have any questions or concerns please contact Bilal Habib at

The mailroom will be operating 9am to 1pm. For any assistance please contact Bilal at

Building Closure and Cleaning
We have experienced some significant reductions and changes in manpower as QF has worked to reduce exposure to the community. The result of this is as follows:
  - Due to a reduction in the number of security guards, the GU-Q building will now only be open for essential personnel from 7am to 1pm.
  -   Due to a reduction in the size and timing of the cleaning team, many areas are closed with no cleaning service, these areas are identified with signage. Should you need access to your office in these areas, your access card should work, and please use pantries and toilets in other areas.

The Bookstore will not be operating on-site; for non-sales activities please contact May at

Food Services
Global Cafe and Filicori are closed.

The Events newsletter goes out to our community every Sunday. If you have a virtual event you want to advertise, please send details to

Please take your personal plants home as we cannot guarantee that they will be watered.

Clear Desk
Please leave your desk clear at night and on weekends for us to deep clean; any papers remaining will be moved for cleaning.

Should you have a business need for a driver, they remain available on an on-call basis. Please raise a ticket or contact Dennis at

Office Assistants and Pantries
The Office Assistants have been asked to stay at home in the interest of overall community well-being. Members of the community choosing to work from the GU-Q building are requested to serve themselves. We will ensure the pantries (in the areas that are open) are stocked daily, but we ask that you clean up after yourself to maintain pantry hygiene for all. If you need any further assistance please contact Amanda at

Building Operations, Safety & Security (BOSS)
  -  24x7 Security presence remains in place. Call 4457-8458 in case of any emergency situation.
  -  Building operations coordinator working hours: From 7:00 am until 6:30 pm, 7 days a week. On-duty Coordinator can be reached at 5012 5915 or any operational assistance or support. Also feel free to reach out to us at
  -  Technical assistance is limited to emergency support only for now.

The following services are no longer available:
Employee Shuttle
QF Tram
Car Wash
Pressto Laundry
Global Cafe

Reminder: Clearing Out?
Doing some spring cleaning while at home? Please keep in mind GU-Q can arrange to send a driver to your home to pick up any items you would like to donate for the Service Providers Bazaar (for small items) or for the Georgetown Movers Program (for large items like furniture). So hold off on throwing these items away until this period of social distancing has ended.
Spring Cleaning? having a Clear out? DONATE

FM Policy of the Month for April 2020: Electrical Safety While Working from Home
Click on this link for more information
 ​ESFI Graphic

Safety and Security Award Winners 
These eight service staff were given awards in September, October and November 2019 for a variety of acts in the safety and security field. Congratulations to Sandra Alitujuna, Soni Paudel, Rialeza S. Angao, Roshan Kadel, Roberto Manuel, Rami Afi, Erick Kirimi  and Valence Tumuramye. 
Photo of 8 award winners
If you want to nominate a service provider for going above and beyond please email us on

Tip of the Week: Coronavirus Updates @ GU-Q
COVID-19 Coronavirus updates

Transport Schedule

FM Helpdesk