Information Technology
Need Help?
- GU-Q IT provides technical support to staff, faculty and students on the use of the technology, such as, Zoom, Box, Google Apps, VPN, Wireless, NetID, Printing, Microsoft Windows/Office, MacOS etc. If you require support please contact IT via email guqhelpcenter@georgetown.edu or call us on +974 4457 8130.
- For technical help with Canvas, faculty can seek support by emailing edtech@georgetown.edu during the DC business hours or call the dedicated 24/7 support line at +1 833 476 1171 or open a live chat request from within Canvas.
- For resources and assistance with online teaching faculty should consult the University’s Instructional Continuity website or email cndls@georgetown.edu or guqedtech@georgetown.edu.
IT Tip of the Week
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Our primary functional divisions include:
- User Support
- Engineering and Technology Services.
- Audio Visual and Classroom Technology
- Information Security and Applications Support
Contact Information
You can contact the IT service desk via the GUQ Help center ticketing system or by phone at +974-4457-8130. We are available 8:00 A.M. – 5:30 P.M. Sunday – Thursday. We are located in the Georgetown University Building, Lower Floor, Room LE10.