Work Wherever You Are

Need Help?

Stay secure

  • Keep your Operating System, Browser, and Applications patched to current releases
  • Use Antivirus software (keep it updated too) and enable the firewall on your computer
  • Avoid visiting unknown websites or downloading software from untrusted sources. 
  • Beware of phishing messages. DHS is already reporting COVID-19 phishing emails.
  • Keep your data in the cloud (Box, Google, Zoom, etc) instead of downloading it to your computer

Stay informed

  • University leadership will continue to send regular updates via email. Please monitor your email account closely for the latest information.
  • Your Dean and/or department may provide additional details regarding expectations for instruction and support resources.
  • In line with the guidance received from the Qatari Authorities, from Wednesday April 8th, the IT User Support staff will only come to the office between 8:00am to 1:00pm on an appointment basis.
  • Please register any issues or requests by sending an email to and if an issue cannot be resolved remotely then our engineers will book an appointment to meet you on-campus between 8:00am to 1:00pm.
  • Visit the GU-Q IT website and additionally UIS website, for help pages

GU-Q related Zoom virtual backgrounds are available from BoxHow to enable the Zoom virtual background on desktop (On mobile, you can change the background once you have started a meeting)