Staff Resources, Services, and Tools

IT Services

GU-Q IT provides technical support to staff on the use of the technology, such as, Zoom, Box, Google Apps, VPN, Wireless, NetID, Printing, Microsoft Windows/Office, MacOS etc. If you require support please contact IT via email guqhelpcenter@georgetown.edu or call us on +974 4457 8130.

Meeting Rooms and Conference technology

All meeting rooms and classrooms are equipped with projection screens and projectors, an internet connected PC, laptop connection, document camera, videoconferencing systems and conference phones. We also maintain a special telepresence conferencing room with our Washington, DC campus that supports linked simultaneous teaching and learning with students and faculty across continents.

Please open a ticket with GUQ Helpcenter for any inquiries or additional AV requests. For urgent AV inquiries, please call 4457 8131.

Planning an Event

If you are planning an event, submit an event request form or email sfsqevents@georgetown.edu to get the process started. For additional assistance with events, call the events team at 4457 8500.

Library Services for Staff

Library staff are available to help you find an online training or information repository to help you do your job better, or help you access resources for work or pleasure.

Finance Services

The Office of Finance and Research Compliance helps the university make strategic financial decisions, promotes institutional effectiveness and productivity, and accurately and transparently reports financial information.

Travel

We can help you with transportation around Qatar or abroad. Visit the travel hub before you book your next work-related travel, or if you need help booking personal travel.

Communications, Marketing and Media Relations Services

The Office of Communications and External Affairs can help you reach out to VIPs and government ministries, design event posters, program brochures, templates, publicize accomplishments, translate between Arabic and English, produce videos and take photographs.  We also maintain the GU-Q websites and write reports. Email guqcomm or call 4457 8300.

Website Management

Our website uses the Gutenberg edition of WordPress hosted on Pantheon servers, and most pages are maintained by the individual departments and programs. The front facing home pages and next level audience content and overall management is handled by the Office of Communications and External Relations.  

Human Resources Services

The Human Resource Department is available to help you understand your benefits, maintain healthy work relationships, pursue professional development, and maintain a healthy lifestyle, among other services.

Other HR Services

Help Getting a Bank Account, Car Loan, Visa, or Liquor License

HR can produce a variety of letters for banks, car loans, visas, and liquor licenses.  To get a letter, email HR with your request.

Requesting Non-Employee Net IDs

Non-employees and spouses can get Net IDs to access Qatar Foundation’s Maktabi Portal and the GU-Q newsletters by emailing HR. Managers should submit the request for a non-employee who requires it for business reasons, and faculty or staff can request it on behalf of their spouse.

Housing Services

We can help with finding a maid service, insuring the contents of your home, support home maintenance, and help to acquire move-in and move out assistance. Read the Housing Policy

Immigration and Government Services

We can help you navigate your immigration process including document attestation and police clearance, ID cards, Residency Permit, visa letters and guest visas, driving licenses and tickets, and advocate on your behalf with government authorities. Email HR queries to guqhr@georgetown.edu, or contact Omar Al Swadi in an emergency 5588-3508.  

Payroll, Taxes, and Georgetown Management System

We offer a number of payroll and tax services.  Payroll and leave are tracked and managed through the Georgetown Management System (GMS).  You can view your payslips, apply for leave, manage your benefits, and manage your tax withholdings by logging into GMS.

Email payroll queries to sfsqpayroll@georgetown.edu.